Payment Policy

Heirloom Hearts accepts the payment methods displayed at checkout.

Available payment methods may include major credit or debit cards, accelerated checkout methods, and other payment options provided through Shopify or our authorized payment providers.

Payment Authorization

By submitting an order, you authorize the applicable payment provider to charge the payment method selected at checkout for:

Product subtotal;
Shipping charges;
Applicable taxes;
Any other charges clearly disclosed before purchase.

Payment Security

Payment information is processed through secure third-party payment systems.

Heirloom Hearts does not require customers to provide full payment card details through email or customer support messages.

For your security, never email us your complete credit card number, CVV, PIN, or online banking password.

Failed or Declined Payments

If a payment is declined, you may need to:

Verify your billing information;
Try another payment method;
Contact your card issuer or financial institution.

An order may not be fulfilled until payment is successfully authorized.

Fraud Prevention

Orders may be subject to payment verification and fraud screening.

Where reasonably necessary, we may request additional information to verify an order.

We reserve the right to cancel transactions that we reasonably believe may be fraudulent or unauthorized.